Privacy Policy

Introduction

KEYBLOCK SOLUTIONS PTE. LTD. (“we”, “us”, “our”) is committed to safeguarding personal data and ensuring compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with our services and websites. By interacting with us, submitting information, or using our services, you agree to the terms of this Privacy Policy

Scope

This Policy applies to personal data we process about:

• Clients, investors, directors, officers, and beneficial owners
• Employees of clients, vendors, and service providers
• Visitors to our offices, websites, and portals
• Any other individuals whose personal data we handle in the course of business

Personal Data We Collect

We collect only what is necessary for lawful and legitimate purposes, including:

Identification & Contact

Name, title, address, email, phone, ID/passport details

KYC/AML Data

Due diligence documents, beneficial ownership details, sanctions screening results

Financial Data

Bank account details, transaction records

Professional Data

Employment details, regulatory approvals

Online Data

IP address, cookies, and usage logs

How We Collect Personal Data

• Directly from you (forms, emails, portals)
• From your organization (e.g., employer or client entity)
• From service providers and public sources
• Automatically via our websites and systems

Purposes of Collection and Use

We collect and use personal data for:

Client onboarding and account administration

KYC/AML screening and compliance with legal obligations

Providing our services and related support

Regulatory reporting and responding to lawful requests

Business operations, security, and risk management

Communications and updates (with consent where required)

We will use personal data only for the purposes notified at the time of collection, or for directly related purposes, unless consent is obtained or permitted by law.

Consent and Notification

We obtain your consent before collecting, using, or disclosing personal data, unless an exception under the PDPA applies. At the time of collection, we will inform you of the purposes for which your data is collected.

Disclosure of Personal Data

We may disclose personal data to:

Clients and their affiliates

Service providers (e.g., IT, KYC vendors, custodians)

Regulators, authorities, and law enforcement

Other parties as required by law or with your consent

Cross-Border Transfers

Where personal data is transferred outside Singapore, we ensure that the recipient provides a standard of protection comparable to the PDPA.

Retention

We retain personal data only as long as necessary for the purposes stated or as required by law. When no longer needed, data will be securely deleted or anonymized.

Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

Cookies and Online Tracking

Our websites may use cookies and similar technologies to improve user experience and analyze usage. You can manage cookie preferences through your browser settings.

Your Rights

Under the PDPA, you have the right to:

Access your personal data

Request correction of inaccurate data

Withdraw consent for future use (subject to legal or contractual restrictions)

To exercise your rights, contact us as set out below.

Data Breach Notification

In the event of a data breach that results in significant harm or impact, we will notify the Personal Data Protection Commission (PDPC) and affected individuals as required by law.

Contact Us

For any queries or to exercise your rights, please contact our Data Protection Officer (DPO):

Email Contact

onboarding@keyblocksolutions.com

Postal Address

Fund Administration Services

20 Collyer Quay

#11-05

Singapore 049319

Updates to This Policy

We may update this Privacy Policy from time to time. The effective date at the top indicates the latest version.